At Gorikaya Limonka, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gorikaya-limonka.com, use our services, or communicate with us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us. The types of information we may collect include:
Personal Data
When you use our services, we may ask for personally identifiable information, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Identification documents (for rental agreements)
- Date of birth
- Travel details and preferences
Non-Personal Data
We also collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited
- Time and date of visits
- Location information (if enabled)
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Process and fulfill your rental requests and bookings
- Verify your identity for rental agreements
- Communicate with you about bookings, inquiries, and services
- Send administrative information, such as changes to our terms, conditions, and policies
- Respond to customer service requests and support needs
- Personalize your experience and deliver content relevant to your interests
- Process payments and prevent fraudulent transactions
- Improve our website functionality and user experience
- Develop new products, services, features, and functionality
- Conduct data analysis, testing, and research
- Monitor usage patterns and analyze trends
- Protect the security and integrity of our business
- Comply with legal obligations
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal grounds:
- Contractual necessity: Processing is necessary for the performance of a contract with you (e.g., rental agreements, bookings)
- Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, fraud prevention, and direct marketing
- Legal compliance: Processing is necessary to comply with legal obligations
- Consent: You have given clear consent for us to process your personal data for specific purposes
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve our website and your experience, analyze usage, and tailor content to your interests.
You can control cookies through your browser settings and our cookie consent manager. For more detailed information about the cookies we use, please see our Cookie Policy.
Information Sharing and Disclosure
We may share your information with the following categories of third parties:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:
- Payment processors
- Property management systems
- Customer support services
- Email service providers
- Analytics providers
- Marketing partners
Property Owners
For booking purposes, we may share your information with property owners or managers of the properties you rent through our services.
Business Transfers
If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information with other third parties with your consent or direction to do so.
We do not sell your personal information to third parties.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
For tax and accounting purposes, we typically retain booking and payment information for a period of 5 years.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect your information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
- Encryption of sensitive data
- Secure hosting environments
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Your Data Protection Rights
Under certain circumstances, you have the following data protection rights:
- Right to access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at [email protected].
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside Denmark and choose to provide information to us, please note that we transfer the data to Denmark and process it there.
When we transfer personal data from the European Economic Area to countries not deemed by the European Commission to provide an adequate level of protection, we use specific contracts approved by the European Commission that give personal data the same protection it has in Europe (Standard Contractual Clauses).
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Third-Party Websites
Our website may contain links to third-party websites and applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any sites you visit.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Gorikaya Limonka
Nørrebrogade 157
2200 Copenhagen N
Denmark
Email: [email protected]
Phone: +45 3356 7822
Data Protection Officer
Our Data Protection Officer can be contacted at [email protected]
Supervisory Authority
If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. In Denmark, this is:
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
Website: www.datatilsynet.dk
Last Updated: July 15, 2023